Virtual Assistant Job Description Template (Copy and Customize)

A strong job description does two jobs: it attracts the right candidates and it scares off the wrong ones. The best way to do both is to write it as a scorecard, a document that defines what success looks like, not just a list of chores.

Copy the template below, fill in the brackets, and you’ll have a post that doubles as your interview guide and 30-day review.

The template

Job title: [Role] Virtual Assistant (Remote, [Full-time/Part-time])

About us: [Two sentences on what your business does, who you serve, and what makes it a good place to work.]

Mission of this role: [One sentence. Example: “Keep our owner focused on clients by running the inbox, calendar, and follow-ups.”]

What you’ll own:

• [Task area 1, such as daily inbox triage and drafted replies]
• [Task area 2, such as scheduling and confirmations]
• [Task area 3, such as CRM updates after every call]
• [Task area 4]
• [Task area 5]

What success looks like in 90 days:

• [Measurable outcome, such as “inbox at zero by end of each day”]
• [Measurable outcome, such as “every lead contacted within 10 minutes during business hours”]
• [Measurable outcome, such as “SOPs written for every recurring task”]

Tools you’ll use: [Google Workspace, Slack, your CRM, Canva, QuickBooks…]

Must-haves:

• Excellent written and spoken English
• [X]+ years of remote work experience
• Reliable internet ([X] Mbps or faster) and a backup connection
• Availability [hours] [time zone]

Nice-to-haves: [Industry experience, specific software certifications]

Pay: [$X–$Y per hour, paid [weekly/biweekly] via [method]]

To apply: Answer these questions and include a 2-minute video introducing yourself:

1. [Role-specific question, such as “Describe how you organize an inbox with 200 unread emails.”]
2. [Question testing attention to detail, such as “Start your answer with the word ‘Toro.’”]

Why each section matters

The mission sentence keeps you honest. If you can’t write it in one line, the role is probably two roles.

Outcomes attract performers. Strong VAs want to know how they’ll be measured. Weak ones skim past it.

Pay ranges save everyone time. Posting a range typically improves applicant quality because candidates self-select.

The hidden instruction (start your answer with a specific word) is an old trick that still works. It quickly filters applicants who don’t read carefully.

Example: Lead follow-up VA

Mission: Make sure no lead goes cold. Every inquiry gets a call and text within five minutes during business hours, and every unbooked lead gets a structured follow-up sequence.

90-day outcomes: 90% of new leads contacted within 5 minutes; appointment show rate above 70%; CRM pipeline stages accurate daily.

See the full role breakdown on our lead generation VA page.

Example: Social media VA

Mission: Keep our brand visible every week without the owner opening the apps.

90-day outcomes: 12 posts per month published on schedule; all comments and DMs answered within one business day; monthly report delivered by the 5th.

Common mistakes

• Listing 25 duties. Pick the five that matter most. You can add scope later.
• Requiring “a self-starter who can do anything.” That’s not a role. It’s a wish.
• Hiding the pay. You’ll interview people you can’t afford.

Next steps

Once your scorecard is ready, move to writing a skills test and interview questions. Or let us write it: every GrowthToro placement starts with a free draft scorecard. Get yours in two minutes.