From “I need help” to a productive VA in about 14 days
A structured, six-step process: we define the role, find and test candidates, you pick the hire, and we onboard and manage them so the placement sticks.
Discovery & scorecard
A 30-minute call to map the tasks you want off your plate. We turn it into a written role scorecard: outcomes, tasks, tools, hours, and must-have skills.
Sourcing
We post to our talent channels and pull from our pre-vetted bench. Every applicant answers role-specific questions and submits a short video.
Screening & testing
Skills tests built from your real tasks, English and communication scoring, internet and equipment checks, background and reference checks.
Shortlist & interviews
You get three finalists with test results, video, and our notes. Interview them in one block; we handle scheduling.
Offer & onboarding
Contract, NDA, security setup, tool access, and a 30-day onboarding plan with SOPs and daily check-ins.
Manage & grow
Managed clients get time tracking, daily reports, payroll, monthly reviews, and replacement coverage. Add VAs as you grow.
Five gates every candidate passes
Most VA hires fail because nobody tested for the actual job. Ours are tested on your work before you meet them.
- Application filter: role-specific questions and a 2-minute intro video.
- Communication score: written and spoken English graded on a rubric.
- Skills test: a paid or timed task built from your real workflow.
- Setup check: internet speed, backup power and connection, and a quiet workspace.
- Background & references: ID verification and at least two prior-client references.
The first 30 days
Access & shadowing
Accounts, security, and tool access set up. VA shadows recorded walkthroughs (Loom) of each task and completes 2–3 starter tasks with review.
Supervised ownership
VA owns the daily task list with your review. SOPs are written or refined by the VA as they learn.
Independent execution
Review shifts from every task to spot checks. Daily report and a weekly 15-minute check-in become the rhythm.
30-day review
We score the VA against the scorecard with you. Keep, adjust scope, or replace under the guarantee.
The operating rhythm after day 30
Daily
VA clocks in through time tracking and submits an end-of-day report: completed, in progress, blocked, questions.
Weekly
15-minute check-in between you and your VA. Managed clients get a weekly hours and activity summary.
Monthly
Performance review against the scorecard, invoice for wages + management fee, and a plan for next month’s scope.
Quarterly
Role expansion review: what else can be delegated, and whether it is time for VA #2.
Process FAQ
What do I need to prepare before hiring a VA?
A list of tasks you want off your plate and access to the tools they live in. We help you turn that into a scorecard, and your VA will turn your screen recordings into SOPs during onboarding.
Do I interview the candidates?
Yes. You interview the three finalists and make the final decision. We handle sourcing, testing, scheduling, and reference checks.
How are VAs paid on the Managed plan?
You reimburse the VA’s wages through GrowthToro along with the monthly management fee. We handle payroll, payment transfers, and records.
Can I start with part-time hours?
Yes. Part-time placements (20 hours/week) are common, though full-time candidates tend to be easier to recruit and retain.
Get your first VA in about 14 days
Tell us what you want off your plate. We will send a role scorecard and a plan within one business day.